User Profile Password Change Windows Password Resets

User Profile Password Change & Windows Password Resets

Following are the steps:

  • Boot from the Windows 10 USB. Make sure that your PC setup is configured to boot from a UB and that UEFI and Secure Boot are disabled.
    Boot from Windows 10 DVD
    Boot from Windows 10 DVD
  • Press SHIFT + F10 to open a command prompt.
    Open a command prompt with SHIFT F10
    Open a command prompt with SHIFT + F10
  • Replace the file utilman.exe with cmd.exe. Before you do this, you should make a copy of utilman.exe so that you can restore it later. Note that you can only restore this file if you boot again from the Windows DVD. Windows 10 is usually installed on drive D: if you boot from a DVD. You can verify this with “dir d:windowssystem32utilman.exe.” If the system can’t find utilman.exe, try other drive letters.

move d:windowssystem32utilman.exe d:windowssystem32utilman.exe.bak

copy d:windowssystem32cmd.exe d:windowssystem32utilman.exe

Replace utilman.exe with cmd.exe
Replace utilman.exe with cmd.exe

  • After you have replaced utilman.exe successfully, you can remove the DVD and restart your problematic Windows 10 installation:

wpeutil reboot

Reboot Windows 10

You can now add a new user with the command below. We also have to add the user to the administrator group so that we regain full control of our Windows installation. Replace with the account name of your choice. Note that the account name must not exist on this Windows installation. Don’t let the Windows 10 screen saver distract you.

net user /add

net localgroup administrators /add

Add a new user and adding the user to the administrator group

Windows Password Reset

Windows 7

Use the CD named

Windows 10

Boot from Windows 10 Installer USB

Shift +F10 to open command prompt

Find local drive with windows folder Usually either C: or D:

Type the following commands into the prompt to look for a successful message.

Change the directory below to either C: or D:

move c:windowssystem32utilman.exe c:windowssystem32utilman.exe.bak

copy c:windowssystem32cmd.exe c:windowssystem32utilman.exe

Then remove usb and reboot

Now open

Or

When the command prompt opens enter the following commands

Replace with Admin or other user name

net user /add

net localgroup administrators /add

Reboot the computer

Now Log into new user

You can now open Control Panel by hitting start and typing in Control Panel

Then manage users

Change Password.

Revision History

  • Status: approved
  • Imported from legacy approved SOP archive

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