M.2 Installs Steps to install your M.2 Solid State Drive Unplug the desktop. Unscrew or unhitch the side of your case, and make sure you can access the inside (glass side) Locate your M.2 Slot, your motherboard will have 2 of them. I have marked them in Red Below. When you find your M.2 SSD…
Laptop with “No Power” To diagnose a laptop with “no power,” follow these steps methodically. This approach can help you identify whether the issue is with the power supply, battery, motherboard, or other components. Step 1: Check the Power Supply Verify the power outlet: Make sure the wall socket or power strip you’re using is…
Hardware Failure Signs & TS Guide Hardware Failure Signs: CPU: Random shutdown/crashing Check thermal paste, replace if dry Bench test using Heaven bench mark BSOD error indicating a fatal error & cannot function Usually, 0X000000 error code indicates CPU failure Series of BIOS beeps or failure to post at all Research BIOS beeps online Extremely…
God Mode Windows God Mode Windows Right-click on your desktop and select Create Folder. Now name it: GodMode.{ED7BA470-8E54-465E-825C-99712043E01C} Revision History Status: approved Imported from legacy approved SOP archive Reference Videos Add YouTube references here References Add official or internal references here
General Computer Terms & Failure Types General Computer Terms & Failure Types BIOS: -Basic Input/Output System -Manages all of the essential functions of a computer system -Pre-programmed into hardware & is integrated into the computer during the manufacturing process. BIOS is tasked with managing the machine’s exchanges of inputs/outputs upon startup. Ex). You press the…
Force Bios Update-Dell Force Bios Update-Dell Copy the BIOS update .exe file locally on to your PC Open the command prompt as the administrator Navigate to the location of the .exe file Type the name of the .exe file and add /forceit to the end eg: E7440A13.exe /forceit Press Enter The update should start and…
Disk Check Commands on External Drive Replace D: with the target drive letter SFC: sfc /scannow /offwindir=d:windows /offbootdir=d: DISM: DISM /Image:D: /Cleanup-Image /CheckHealth DISM /Image:D: /Cleanup-Image /ScanHealth DISM /Image:D: /Cleanup-Image /RestoreHealth Check Disk: CHKDSK D: /F /R /X Revision History Status: approved Imported from legacy approved SOP archive Reference Videos Add YouTube references here References…
Basic Laptop_Desktop (Software) Diagnostics Guide Basic Laptop/Desktop (Software) Diagnostics Guide Software Diagnostics Checklist: Reboot the machine Run Malware Scan Check for Windows/drivers updates Run SFC/DISM/DEFRAG/CHKDSK, then reboot once finished Check for any VPN or 3rd party programs & remove, then reboot machine Disable & Enable drivers Manually install correct drivers Insert USB Wi-Fi dongle to…
Basic Laptop_Desktop (Hardware) Diagnostics Guide Basic Laptop/Desktop (Hardware) Diagnostics Guide Hardware diagnostics can be a bit different depending on the issue. If there’s a BSOD error, always research the error code first as 9 times out of 10 this will tell you what the issue is. Crashing/Overheating/No Display/Power Related Issues: ***Laptops- ALWAYS check the charge…
Printer Not Printing Summary Standard troubleshooting for printers that appear connected but will not print. Symptoms Jobs stuck in queue Printer offline Nothing prints Procedure Restart printer. Restart computer. Clear print queue. Verify printer connection. Reinstall drivers if needed. Escalation Escalate if network configuration or hardware failure is suspected. Revision History Status: approved Source: imported…